No-Hassle Returns / No Restock Fees
We want to ensure you're completely happy with your order. You can return an item within 30 days of purchase
provided the item is returned in brand new, unused condition with all the contents and packaging intact.
All refunds will be issued using the same payment method used to place the order.
- Open Box / Warehouse Deal items and Pre-Mounted Tires & Wheels are not eligible for return
- Electronics may be returned, but all seals must be intact
We make it simple to return items that don't meet expectations:
- With Account
Login to your account and select Return Items from your Order and follow the instructions for generating an RA#.
- No Account
If you did not create an account at checkout, please visit our Track Order page to create a new account and request a new RA#.
Once the RA# is approved you will receive instructions for the return via email.
** If you send returns to our address without the RA# or the packaging, your package may be refused and sent back to you.
Pre-Paid Shipping Labels
Customers within the lower 48 states have the option to use our pre-paid label service. A flat rate fee of $19.99 is charged for heavy items between 20-50lbs.
Instructions for requesting the prepaid label service will be in your account prior to requesting a new RA#.
Pre-Paid label service is not applicable if you:
- Select self return shipping
- Are returning tires or oversized items